Privacy Policy

How we collect, use, and protect your information

Last Updated: January 2025

Introduction

NFRI, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our merchant credit card processing services or visit our website.

Information We Collect

We may collect information about you in various ways, including:

  • Personal Information: Name, email address, phone number, business name, and mailing address that you voluntarily provide when contacting us or applying for our services.
  • Business Information: Business type, tax identification numbers, banking information, and processing history necessary to provide merchant services.
  • Transaction Data: Information related to payment processing conducted through our services.
  • Website Usage Data: IP address, browser type, pages visited, and other analytical data collected automatically when you visit our website.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our merchant processing services
  • Process transactions and send related information
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about services, updates, and promotional offers
  • Comply with legal obligations and industry regulations
  • Detect, prevent, and address fraud and security issues

Information Sharing

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in providing our services, including payment processors, banks, and card networks
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us permission to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our systems comply with Payment Card Industry Data Security Standards (PCI DSS) requirements.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Transaction records are maintained in accordance with industry regulations and legal requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to opt out of marketing communications

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

NFRI, Inc.
Email: al@nfriinc.com